Shipping Rates and Procedures
GenericSeeds.com ships only to the United States, Puerto Rico, Guam & the US Virgin Islands. Orders usually ship next business day. You will receive an email automatically notifying you when your order has shipped.
Standard Shipping & Handling Rates (3-7 business day transit times):
Orders over $20 Ship FREE
Orders $19.99 and under ship for $2
Priority Mail Shipping Upgrade (2-3 business day transit times):
Add $10 to standard rates listed above.
Shipping Methods & Tracking
We ship all orders via UPS Ground or United States Postal Service.
- Most seed packet only orders ship securely in an envelope via regular USPS mail. Tracking numbers are not available in this case.
- Orders for other growing supplies, or mixed supply and seed orders are sent via UPS or USPS, and tracking numbers may be available. If so, you will be notified of the tracking numbers when your order ships.
- Orders upgraded to Priority Shipping will ship via USPS or UPS, and will have tracking numbers. They will be sent via email when your order ships.
Backorders
In the event that one or more items in your order is not in stock, we will notify you via email or phone.
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Payment Methods Accepted
We accept the following forms of payment:
Online Orders: Visa, Mastercard, American Express, Paypal.
Orders by Phone: Visa, Mastercard, American Express
Call 1-800-735-0630- M-F 8:00 AM to 5:00 PM Mountain Time
Orders by Snail Mail: Personal Checks or Money Orders
Please send your checks and money orders to GenericSeeds.com
1041 North 450 West
Springville UT 84663
Be sure to include:
- Contact information including email address, phone number and shipping address.
- Item numbers & quantity
- Add S&H per the schedule above
- Utah Residents Add 6.25% Sales Tax
- Any other instructions
Orders paid via personal check are held for 10 days before shipping.
We are unable to accept C.O.D. orders or wire transfers.
Orders by Fax: Visa, Mastercard, American Express
Fax Orders to: 888-726-8791
Be sure to include:
- Contact information including email address, phone number and shipping address.
- Item numbers & quantity
- Add S&H per the schedule above
- Utah Residents Add 6.25% Sales Tax
- Credit Card Info (Type, Number, Exp Date, Security Code)
- Any other instructions
Security and Privacy
GenericSeeds.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: GenericSeeds.com.
All online orders are 100% encrypted and secure.
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Guarantee & Return Policy
We guarantee our seeds & products! If you are dissatisfied for any reason, return the unused portion for a full refund within 30 days. Our warranty is in lieu of all other warranties and is limited to the purchase price of the seed.
Orders placed in error may be returned as per above, but are subject to a 20% restocking fee.
Return Procedure
Contact us by phone 801-491-8700 or email support@genericseeds.com to arrange a return and to obtain instructions to return. Return shipping costs are the responsibility of the buyer. Package the product in original packaging with all the original parts and paperwork.
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